Backing up data
Data Safehaven provides you with easy-to-use software which allows
you to choose the folder, sub-folders and files that you want to backup. This also allows you to schedule automated
backups. Of course, you can manually instruct a backup at any time. Once you have carried out your initial backup,
subsequent backups will only take minutes. The software uses compression and 'patching' technology to reduce
the size of your transmission to the data centres. At the data centres your data is stored
in an encrypted format, using an encryption key set by and only known to
yourself. The data sent to the primary data centre is mirrored to a secondary data centre.
Retrieving and restoring data
All backups are retained on the server for both the current month
and the month immediately preceding the current month. This means that you can always retrieve a specific version of a document
or file that was backed up either during the current month or during the preceding month. For every first backup you do in
a new month, all dated backups for the preceding month are kept and the backups for the month before that are consolidated
into a single backup set.
Your data is retrieved
online using the same software. Similar to backup, you select the folders, sub-folders or files that you want to retrieve. You
can restore them to the original or a new location, with or without the original folder structure. If you want
to restore data to a different PC, you will need to download the software from the Data retrieval and Account maintenance page prior to retrieval.